Banks hardship policies in relation to COVID-19


Given the uncertainties of today we thought it would be prudent to forearm our clients with information relating to any potential hardship packages available and how to go about applying with the 4 major banks, should your employment status or personal position change in the coming weeks and you feel you require assistance. We have contacted these banks regarding their hardship policies and how they are reacting to the COVID-19 and you can see this outlined in the table below.

If you need assistance around hardship you can contact the banks on the 0800 numbers below. 


We are here to support you anyway we can so don’t hesitate in calling us and we will do our best to support you. You can find our contact information here.  Our business hours remain the same as normal, and you can contact any one of our advisors.